These must be authorised by one of the doctors before they can be issued without a consultation. They can be ordered by:
- Delivering a completed prescription request slip. There is a red box situated in the surgery just outside the dispensary hatch and if the surgery is closed through the post box by the front door.
- Ordering online via the link at the top of this page.
- Emailing your repeat prescription request to yoxall.dispensary@staffs.nhs.uk
If you have an query please try to make it before 10:30 ( Monday to Friday ) so that your usual doctor can be consulted.
We also provide a home delivery service (conditions apply). Please contact us if you need more information.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
The Dispensary
Our regular dispensers have all undertaken or are undertaking further training in dispensing. This is an area of work that is increasingly complex and demanding. We are allowed to dispense prescriptions to patients living outside a radius of one mile from a chemist.
The Dispensary Opening Times are:
- Monday, 8.30am – 12.30pm & 2.30pm – 5.30pm
- Tuesday, 8.30am – 12.30pm & 2.30pm – 5.30pm
- Wednesday, 8.30am – 12.30pm & 2.30pm – 5.30pm
- Thursday, 8.30am – 12.30pm & 2.30pm – 5.30pm
- Friday, 8.30am – 12.30pm & 2.30pm – 5.30pm
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 01543 472202
Medication Reviews
Patients on repeat medication will be asked to speak to the pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow between two – five full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.