Patients should telephone for an appointment to be seen at the surgery during normal opening hours. Our telephone lines open at 08:00 each morning. Alternatively, patients may pre book appointments online .
Availability of appointments is affected by leave and demand. However, medical emergencies will always be seen by the duty doctor or nurse on the same day.
Appointments are also available to book online via the link above. For details on how to access this service please contact our reception staff.
Please note that our doctors do not attend every session during each week and that their individual work patterns will change at times.
URGENT ON THE DAY APPOINTMENTS
All our on the day appointments are now face to face with the Duty Doctor. At the time of booking the Reception team will ask you the reason for the appointment and will ask if it is Urgent for an on the day appointment.
Pre bookable appointments are for non-urgent appointments, they can be booked with any GP of your choice and can be made online or by contacting the Reception team. These appointments are Face to Face with the Doctor. The practice aims to offer pre bookable appointments in line with government guidelines.
Telephone calls and video calls for pre-bookable appointments are available. Please contact the Reception team to book, however please be aware the GP may need you to book another appointment if the reason for appointment is something they cannot treat over the phone.
The Advanced Clinical Practitioner can see you for a variety of different ailments. The Advanced Clinical Practitioner can prescribe medications, so you may be offered an appointment with the Advanced Nurse Practitioner in the first instance. For further information, please ask the reception team.
The phone is busiest between 08:00 and 11:00, so if you are calling for non-urgent matters, please try after this time. If you require an appointment on the day however, please make sure to call at 08:00.
In certain cases you will be offered an appointment with our Practice Nurse rather than a doctor. Our Practice Nurse is qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.