Patients should telephone for an appointment to be seen at the surgery during normal opening hours. Our telephone lines open at 08:00 each morning. Alternatively, patients may pre book appointments online .
Availability of appointments is affected by leave and demand. However, medical emergencies will always be seen by the duty doctor or nurse on the same day.
Appointments are also available to book online via the link above. For details on how to access this service please contact our reception staff.
Please note that our doctors do not attend every session during each week and that their individual work patterns will change at times.
The phone is busiest between 08:00 and 11:00, so if you are calling for non-urgent matters, please try after this time. If you require an appointment on the day however, please make sure to call at 08:00.
In certain cases you will be offered an appointment with our Practice Nurse rather than a doctor. Our Practice Nurse is qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Following a National Government initiative from 1st September 2018 extra appointments will be offered across the whole of East Staffordshire, including evening and weekend appointments. Additionally a new on line digital service will be available on Sunday mornings where appointments will be offered with a GP via the Q Doctor App. Posters will be available in the surgery shortly; please click on this link for further details https://www.qdoctor.io/
All practices across East Staffordshire are participating in this extended access. For further information please contact the surgery reception.
The scheme has been commissioned by East Staffordshire CCG please see link below for more information
In addition the practice will also offer early morning appointments however the doctor will not be known until the day of the appointment from the 1st July 2019